Terms and conditions
These are the terms on which you may use this website (www.crawf.co.uk) and its services.
General
crawf: fine art photography is a trading name of Andrew P Crawford ARPS. Andrew P Crawford is a subscriber to the services offered by the technology provider as described below.
Your access to and use of the services and information available on this website and purchases from this website are governed by the following terms and conditions and by terms and conditions referred below (and accessible by click-through links and forming part of these terms and conditions).
Please address any queries regarding these terms and conditions by email to websales@crawf.co.uk
By using this website or registering as a client you are deemed to have accepted these terms and conditions. There is currently no requirement to register as a client to view the public pages of this website and there is currently no charge for viewing those pages or for registering. We may restrict access to certain areas of this website and/or certain services to users with a client account or by use of a password.
We reserve the right at our discretion to withdraw or amend this website or any of the services we provide at any time without notice and without liability.
Material posted on this website is not intended as advice on which reliance should be placed. We accept no liability and responsibility arising from any reliance placed on such materials.
We may revise these terms and conditions by posting the amended terms on this website and, unless specified otherwise, changes will take effect from the date of posting.
Copyright
Copyright exists on all the photographs images text and other items viewable and available through this website. Unless attributed to another photographer, all images on this website are copyright Andrew P Crawford ARPS ©2014-2024. Unless expressly agreed otherwise no party may reproduce such photographs images text and other items.
All rights are reserved by the photographers who assert their moral rights to be attributed as the author of the photographs on this website.
More information on Copyright and Moral rights is made available on this page: www.crawf.co.uk/use-and-copyright
Unauthorised use of our photographs will incur a penalty charge in additional to our professional, print or license fees at full rates, available on request.
Linking
Links to any parts of this website other than the landing page www.crawf.co.uk are not permitted without our prior consent. Where this website contains links to other sites, these links are provided for your information only and we accept no responsibility or liability for them.
Orders and cancellations
Display of photographs on this website is not an offer to sell products at any price indicated. All orders are subject to availability and to acceptance of the order. Acceptance of orders is subject to clearance of funds. A contract for the sale of goods will only be deemed to exist if the goods are available and both (i) an email is sent by us to you confirming that your order has been accepted or containing an invoice and (ii) when payment has been successfully made. Should the goods not be available (for example limited editions may be sold out) any invoice raised will be cancelled and any payments made returned in full without undue delay.
All advertised prices include UK taxes. Separate charges may be made for delivery and will be shown on your invoice and at the point of payment.
In the event that a payment method has been used without relevant authority or otherwise improperly, the customer shall return any goods supplied without undue delay. Customers warrant that they have authority to make purchases in their own name and are 18 years of age or over.
You accept responsibility for any taxation or charges levied in respect of importation.
It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact websales@crawf.co.uk
Downloads
Full resolution and free low resolution digital downloads, where offered, are made available subject to a Personal Use Licence. The terms of that licence are set out at www.crawf.co.uk/personallicences
Damaged items
If you have received the wrong item or the goods reach you damaged, email a digital photograph of the incorrect or damaged items and of the packaging to websales@crawf.co.uk within 30 days of delivery. Please include your contact details, order reference numbers and a description of what is wrong and tell us if you would like a refund or a replacement.
Other returns
If the item reaches you in good condition but you have changed your mind then you have a right to cancel. As long as you notify us within 14 days of receipt and return the item to us within 14 days of your notification, you can receive a refund. Your right to cancel is set out in detail below.
Right to cancel
You have the right to cancel your purchase within 14 days without giving a reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last item on your order. To exercise the right to cancel, you must inform us of your decision by a clear statement in an email to
websales@crawf.co.uk or by a letter sent by post to our address as on our invoice. You may use the below model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effect of cancellation
If you cancel your purchase, we will reimburse to you all payments received from you, including the costs of delivery to you (except for supplementary charges arising if you chose a type of delivery other than the least expensive type of standard delivery that we offer). We may make a deduction from the reimbursement for loss in value of the goods supplied, if the loss is the result of handling other than what is necessary to examine the goods.
We will make the reimbursement without undue delay, and not later than-
(a) 14 days after the day we receive back from you the goods supplied or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the purchase to us. The deadline is met if you send back the goods before the period of 14 days has expired. You must take reasonable care of the goods that you wish to cancel. Goods should be returned with their original documentation and in their original packaging or equivalent.
You will bear the cost of returning the goods.
Cancellation and digital downloads
You lose your right to cancel once you begin downloading the content even if you do so within the 14 day cancellation period.
Privacy Policy
crawf: fine art photography treats all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). Please see also the technology provider's privacy policy referenced below which inter-alia describes how your data is stored.
When you register with or purchase from this website, we will ask for Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, selected photographs. We use Paypal to process card payments and do not receive or store card details or other payment information.
Your Personal Information may be disclosed as is necessary to (i) effect the processing of orders for goods and services, such as to the professional photograph printing companies that we work with, to our payment processor, and to delivery companies; and (ii) to the technology provider for the administration of the website. Except as required by law, we will not release your data for any other purposes.
Client data
This data is mainly stored on servers located in OVH datacenters, in France. The data is accessible by the technology provider and by partly accessible by the contractor(s) it uses to provide technical support.
The data are transmitted to third-parties, other than subcontractors (and within the GDPR requirements), only in response to instruction from the client (for example, order details transmitted to a lab for fulfillment).
Copies of the data held can be downloaded from the website under the Client menu at My Account/My Profile when you are logged into the system or will be provided on request to websales@crawf.co.uk
Accounts and data will be deleted on request.
General backup
The technology provider has a general database backup maintained at all times. This general backup is a contingency for a potential disastrous technical failure concerning the whole database, and is also meant to help analyse and repair a potential issue occuring progressively over time in the database. As it is a "low-level" backup, data in this backup file are not directly accessible or usable.
Each backup file is encrypted before being stored on the Amazon S3 Cloud (Ireland), and is kept for two years.
Subcontractors and data location
The main data is stored by the technology provider with OVH (France) and some files (including general backups, order delivery files...) are stored on the Amazon Cloud, in Ireland or in the USA, within the GDPR requirements, and/or with OVH.
Technical support may be provided by a contractor, located in Europe or in the USA.
Security measures
Physical access to the data, to the servers and the datacenters it is located in, is guaranteed by OVH and Amazon, respectively.
The technology provider ensures remote access security by limiting access at several software layers, on a "prohibited if not explicitly allowed" basis. Administrative access to the servers and the overall database is limited to the strict minimum.
Client connections to the website is secured (SSL encryption) when personal data is transmitted (e.g. checkout pages, login, ...).
The general backups are encrypted before being stored with the cloud provider who ensures the physical security of the encrypted files. The decryption key is stored separately, offline.
The contractor(s) providing support have a limited remote access, via a web interface secured with individual credentials.
Computer system security updates are performed as soon as possible following their release, as a result of specialized communication channels monitoring.
Cookie Policy
This website uses cookies. The Cookie Policy is available at www.crawf.co.uk/cookies-policy
Disputes
If you have any concerns relating to the this website, please contact us at websales@crawf.co.uk
DISCLAIMERS
You expressly acknowledge and agree that, to the fullest extent permitted by applicable law:
• Your use of this website and our services is at your sole risk. The website is provided on an "as is" and "as available" basis.
• We exclude all conditions, warranties and other terms that might otherwise be implied by statute, common law or other laws.
• We make no warranty or representation that (i) this website and/or our services will meet your requirements, (ii) this website and/or our services will be uninterrupted, timely, secure, or error-free, (iii) the content uploaded will be available (iv) the results that may be obtained from the use of the this website and/or our services will be accurate or reliable, (v) the quality of any products, services, information, or other material purchased or obtained by you through this website and/or our services will meet your expectations, and (vi) any errors in the content will be corrected.
• Any material downloaded or otherwise obtained through the use of this website and/or our services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Limitation of liability
You expressly acknowledge and agree that, to the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use this website and access or retrieve content on this website ; (ii) download and use of content without license agreement in violation of these terms and conditions (iii) unauthorized disclosure of content (iv) unauthorized access to or alteration of your transmissions or data; or (v) any other matter relating to this website.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the site of these terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply. If individual provisions of these general terms and conditions are ineffective or oppose the statutory regulations, the rest of the agreement remains unaffected.
Indemnity
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out your use of this website and/or our services, your connection to this website and/or our services, your violation of the Terms and Conditions, or your violation of any rights of another.
-------------------------------------------------------------------------------------
Model cancellation form
To
websales@crawf.co.uk
(alternatively use the address on your invoice)
I/We hereby give notice that I/we cancel my/our contract to purchase the following goods:
………………………………………………………………………………………………..
………………………………………………………………………………………………..
………………………………………………………………………………………………..
Ordered on/received on ………………………………..
Name of purchaser ………………………….
Address of purchaser
………………………………………………………………………………………………..
………………………………………………………………………………………………..
………………………………………………………………………………………………..
Siganture (only required if notified on paper)
Date……………………
These are the terms on which you may use this website (www.crawf.co.uk) and its services.
General
crawf: fine art photography is a trading name of Andrew P Crawford ARPS. Andrew P Crawford is a subscriber to the services offered by the technology provider as described below.
Your access to and use of the services and information available on this website and purchases from this website are governed by the following terms and conditions and by terms and conditions referred below (and accessible by click-through links and forming part of these terms and conditions).
Please address any queries regarding these terms and conditions by email to websales@crawf.co.uk
By using this website or registering as a client you are deemed to have accepted these terms and conditions. There is currently no requirement to register as a client to view the public pages of this website and there is currently no charge for viewing those pages or for registering. We may restrict access to certain areas of this website and/or certain services to users with a client account or by use of a password.
We reserve the right at our discretion to withdraw or amend this website or any of the services we provide at any time without notice and without liability.
Material posted on this website is not intended as advice on which reliance should be placed. We accept no liability and responsibility arising from any reliance placed on such materials.
We may revise these terms and conditions by posting the amended terms on this website and, unless specified otherwise, changes will take effect from the date of posting.
Copyright
Copyright exists on all the photographs images text and other items viewable and available through this website. Unless attributed to another photographer, all images on this website are copyright Andrew P Crawford ARPS ©2014-2024. Unless expressly agreed otherwise no party may reproduce such photographs images text and other items.
All rights are reserved by the photographers who assert their moral rights to be attributed as the author of the photographs on this website.
More information on Copyright and Moral rights is made available on this page: www.crawf.co.uk/use-and-copyright
Unauthorised use of our photographs will incur a penalty charge in additional to our professional, print or license fees at full rates, available on request.
Linking
Links to any parts of this website other than the landing page www.crawf.co.uk are not permitted without our prior consent. Where this website contains links to other sites, these links are provided for your information only and we accept no responsibility or liability for them.
Orders and cancellations
Display of photographs on this website is not an offer to sell products at any price indicated. All orders are subject to availability and to acceptance of the order. Acceptance of orders is subject to clearance of funds. A contract for the sale of goods will only be deemed to exist if the goods are available and both (i) an email is sent by us to you confirming that your order has been accepted or containing an invoice and (ii) when payment has been successfully made. Should the goods not be available (for example limited editions may be sold out) any invoice raised will be cancelled and any payments made returned in full without undue delay.
All advertised prices include UK taxes. Separate charges may be made for delivery and will be shown on your invoice and at the point of payment.
In the event that a payment method has been used without relevant authority or otherwise improperly, the customer shall return any goods supplied without undue delay. Customers warrant that they have authority to make purchases in their own name and are 18 years of age or over.
You accept responsibility for any taxation or charges levied in respect of importation.
It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact websales@crawf.co.uk
Downloads
Full resolution and free low resolution digital downloads, where offered, are made available subject to a Personal Use Licence. The terms of that licence are set out at www.crawf.co.uk/personallicences
Damaged items
If you have received the wrong item or the goods reach you damaged, email a digital photograph of the incorrect or damaged items and of the packaging to websales@crawf.co.uk within 30 days of delivery. Please include your contact details, order reference numbers and a description of what is wrong and tell us if you would like a refund or a replacement.
Other returns
If the item reaches you in good condition but you have changed your mind then you have a right to cancel. As long as you notify us within 14 days of receipt and return the item to us within 14 days of your notification, you can receive a refund. Your right to cancel is set out in detail below.
Right to cancel
You have the right to cancel your purchase within 14 days without giving a reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last item on your order. To exercise the right to cancel, you must inform us of your decision by a clear statement in an email to
websales@crawf.co.uk or by a letter sent by post to our address as on our invoice. You may use the below model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effect of cancellation
If you cancel your purchase, we will reimburse to you all payments received from you, including the costs of delivery to you (except for supplementary charges arising if you chose a type of delivery other than the least expensive type of standard delivery that we offer). We may make a deduction from the reimbursement for loss in value of the goods supplied, if the loss is the result of handling other than what is necessary to examine the goods.
We will make the reimbursement without undue delay, and not later than-
(a) 14 days after the day we receive back from you the goods supplied or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the purchase to us. The deadline is met if you send back the goods before the period of 14 days has expired. You must take reasonable care of the goods that you wish to cancel. Goods should be returned with their original documentation and in their original packaging or equivalent.
You will bear the cost of returning the goods.
Cancellation and digital downloads
You lose your right to cancel once you begin downloading the content even if you do so within the 14 day cancellation period.
Privacy Policy
crawf: fine art photography treats all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). Please see also the technology provider's privacy policy referenced below which inter-alia describes how your data is stored.
When you register with or purchase from this website, we will ask for Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, selected photographs. We use Paypal to process card payments and do not receive or store card details or other payment information.
Your Personal Information may be disclosed as is necessary to (i) effect the processing of orders for goods and services, such as to the professional photograph printing companies that we work with, to our payment processor, and to delivery companies; and (ii) to the technology provider for the administration of the website. Except as required by law, we will not release your data for any other purposes.
Client data
This data is mainly stored on servers located in OVH datacenters, in France. The data is accessible by the technology provider and by partly accessible by the contractor(s) it uses to provide technical support.
The data are transmitted to third-parties, other than subcontractors (and within the GDPR requirements), only in response to instruction from the client (for example, order details transmitted to a lab for fulfillment).
Copies of the data held can be downloaded from the website under the Client menu at My Account/My Profile when you are logged into the system or will be provided on request to websales@crawf.co.uk
Accounts and data will be deleted on request.
General backup
The technology provider has a general database backup maintained at all times. This general backup is a contingency for a potential disastrous technical failure concerning the whole database, and is also meant to help analyse and repair a potential issue occuring progressively over time in the database. As it is a "low-level" backup, data in this backup file are not directly accessible or usable.
Each backup file is encrypted before being stored on the Amazon S3 Cloud (Ireland), and is kept for two years.
Subcontractors and data location
The main data is stored by the technology provider with OVH (France) and some files (including general backups, order delivery files...) are stored on the Amazon Cloud, in Ireland or in the USA, within the GDPR requirements, and/or with OVH.
Technical support may be provided by a contractor, located in Europe or in the USA.
Security measures
Physical access to the data, to the servers and the datacenters it is located in, is guaranteed by OVH and Amazon, respectively.
The technology provider ensures remote access security by limiting access at several software layers, on a "prohibited if not explicitly allowed" basis. Administrative access to the servers and the overall database is limited to the strict minimum.
Client connections to the website is secured (SSL encryption) when personal data is transmitted (e.g. checkout pages, login, ...).
The general backups are encrypted before being stored with the cloud provider who ensures the physical security of the encrypted files. The decryption key is stored separately, offline.
The contractor(s) providing support have a limited remote access, via a web interface secured with individual credentials.
Computer system security updates are performed as soon as possible following their release, as a result of specialized communication channels monitoring.
Cookie Policy
This website uses cookies. The Cookie Policy is available at www.crawf.co.uk/cookies-policy
Disputes
If you have any concerns relating to the this website, please contact us at websales@crawf.co.uk
DISCLAIMERS
You expressly acknowledge and agree that, to the fullest extent permitted by applicable law:
• Your use of this website and our services is at your sole risk. The website is provided on an "as is" and "as available" basis.
• We exclude all conditions, warranties and other terms that might otherwise be implied by statute, common law or other laws.
• We make no warranty or representation that (i) this website and/or our services will meet your requirements, (ii) this website and/or our services will be uninterrupted, timely, secure, or error-free, (iii) the content uploaded will be available (iv) the results that may be obtained from the use of the this website and/or our services will be accurate or reliable, (v) the quality of any products, services, information, or other material purchased or obtained by you through this website and/or our services will meet your expectations, and (vi) any errors in the content will be corrected.
• Any material downloaded or otherwise obtained through the use of this website and/or our services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Limitation of liability
You expressly acknowledge and agree that, to the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use this website and access or retrieve content on this website ; (ii) download and use of content without license agreement in violation of these terms and conditions (iii) unauthorized disclosure of content (iv) unauthorized access to or alteration of your transmissions or data; or (v) any other matter relating to this website.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the site of these terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply. If individual provisions of these general terms and conditions are ineffective or oppose the statutory regulations, the rest of the agreement remains unaffected.
Indemnity
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out your use of this website and/or our services, your connection to this website and/or our services, your violation of the Terms and Conditions, or your violation of any rights of another.
-------------------------------------------------------------------------------------
Model cancellation form
To
websales@crawf.co.uk
(alternatively use the address on your invoice)
I/We hereby give notice that I/we cancel my/our contract to purchase the following goods:
………………………………………………………………………………………………..
………………………………………………………………………………………………..
………………………………………………………………………………………………..
Ordered on/received on ………………………………..
Name of purchaser ………………………….
Address of purchaser
………………………………………………………………………………………………..
………………………………………………………………………………………………..
………………………………………………………………………………………………..
Siganture (only required if notified on paper)
Date……………………